Operations Manager
2 weeks ago
Reports To: Branch Selling Manager
Labor Classification: Exempt, Salary
Regular Work Schedule: 7:00 am to 3:30 pm, Monday through Friday. Up to 20% travel may be required.
About Triumph Leasing Corp.
As a leader in the modular solutions sector, we specialize in providing high-quality temporary and permanent structures designed with energy-efficient features. With over 40 years of industry experience, Triumph offers a diverse range of solutions including storage containers, mobile offices, modular classrooms, and both temporary and permanent modular buildings.
About the Role
The Service Manager at Triumph will report directly to the Branch Selling Manager and will be responsible for overseeing the daily operations within the organization. This role demands meticulous attention to detail regarding profit and loss management and workforce oversight. The individual in this position will also be involved in the delivery and installation of mobile office units.
Core Functions and Responsibilities:
- Manage daily operations involving subcontractor relationships, coordinating deliveries, and processing purchase orders.
- Support the Branch Manager in sourcing subcontractor services and onboarding new subcontractors.
- Provide technical assistance at branch locations or job sites, including setup of modular buildings, furniture assembly, and basic carpentry.
- Recruit and train service technicians, drivers, and shop personnel.
- Establish baseline costs for standard operations and identify efficiencies to minimize expenses.
- Develop and implement process improvement initiatives and standard operating procedures aligned with Triumph's commitment to workplace safety.
- Maintain inventory of materials and parts.
- Establish and uphold minimum and maximum inventory levels for parts and materials.
- Utilize Triumph's work order system for material consumption and remanufacturing.
- Conduct monthly inventory assessments of parts, materials, and modular structures.
- Order and receive materials through the established purchase request system.
- Allocate resources based on business priorities and approve expenditures accordingly.
- Evaluate and recommend modifications to existing policies or procedures.
- Conduct site visits as necessary.
- Participate in customer meetings as required.
- Champion safety protocols and adhere to Triumph's safety policies as well as client safety requirements on job sites.
- Ensure the safety of all direct reports and subcontractors.
- Conduct daily safety meetings and toolbox talks bi-weekly.
Shop Duties:
- Clean and repair office trailers and ground-level containers.
- Assist in maintaining the shop and grounds to ensure a safe and hazard-free work environment.
- Notify supervisors when units are clean, repaired, and ready for rental.
- Assist drivers with loading and unloading as needed.
Other Duties: As assigned.
Benefits Include:
- Weekly salary payments.
- Health, vision, and dental insurance coverage.
- 401k plan with company matching.
- Paid holidays and time off (PTO).
- Parental leave benefits.
- Annual safety shoe stipend.
- Opportunities for career advancement within a well-established company.
Requirements and Qualifications:
- Bachelor's degree preferred.
- Minimum of 3 years of management experience.
- Understanding of field operations concepts and principles.
- Familiarity with FMCSA regulations.
- Experience with SAP is advantageous.
- Ability to operate all company vehicles, tools, and equipment safely.
- Effective communication skills, both verbal and written.
Physical Requirements:
- Ability to lift 50 lbs or more.
- Capability to bend, twist, climb ladders, and maneuver in confined spaces while handling equipment.
- Ability to work in environments with high noise and dust levels.
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