Account Retention Specialist

2 weeks ago


Horsham, Pennsylvania, United States Johnson Controls Full time

About the Job

In this role as Account Retention Specialist, you will be responsible for driving customer satisfaction and growth within your assigned customer base.

Your Key Responsibilities:

  • Manage all retention activities within an assigned service agreement customer base.
  • Analyze customer data to determine needs and develop targeted sales strategies.
  • Develop and maintain strong relationships with customers to drive long-term growth.

What You'll Need:

  • A high school diploma or equivalent.
  • 2+ years of experience in customer-facing roles.
  • Excellent communication and problem-solving skills.


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