Operations Support Specialist

3 weeks ago


Horsham, Pennsylvania, United States MassMutual Eastern PA Full time
Job Overview

We are seeking an experienced professional to join our team at MassMutual Eastern PA as an Operations Support Specialist. This role involves providing exceptional support to our advisors and staff, ensuring that business operations are conducted correctly and in compliance with industry regulations.

Key Responsibilities:

  • Manage inquiries from advisors and staff regarding new account openings, subsequent business, and related requests.
  • Assist producers and/or assistants in promptly resolving 'Not in Good Order' submissions and becoming a subject matter expert in investment business processing.
  • Assign, track, and follow up on required training courses for agents, registered representatives, and associated persons.
  • Review, process, approve, and log incoming checks and securities.
  • Coordinate and disseminate communications to agents, registered representatives, and associated persons.
  • Coordinate training events for the supervisory team.

Compensation:

$55,000 - $85,000 per year.



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