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Healthcare Customer Service Representative

2 months ago

Denton, Texas, United States Select Medical Full time
Position Overview

The Patient Services Specialist plays a crucial role in ensuring a seamless experience for patients within our healthcare facility. This position encompasses a variety of responsibilities that are essential for maintaining operational efficiency and delivering high-quality patient care.

Key Responsibilities
  • Reception Duties: Manage front desk operations, greet patients, and handle inquiries with professionalism.
  • Appointment Scheduling: Coordinate patient appointments, ensuring optimal scheduling to meet clinic needs.
  • Data Entry: Accurately input patient information and maintain up-to-date records.
  • Insurance Verification: Confirm patient insurance details to facilitate billing processes.
  • Therapist Assistance: Support therapists during sessions in the gym, ensuring a safe and effective environment.
  • Copay Collection: Collect patient copays efficiently and maintain accurate financial records.
Qualifications

The ideal candidate will possess:

  • Excellent communication and telephone skills.
  • The ability to utilize necessary software and tools effectively.

This role requires flexibility in hours based on the clinic's operational needs.