End Use Specialist

4 days ago


Wallingford, Connecticut, United States Lighthouse Professional Services Full time
Job Title: End-Use Specialist

We are seeking a dynamic professional to facilitate the growth of the NAFTA Construction Chemicals market by serving existing and potential customers through additive recommendations based on experience, Technical Service Requests (TSRs), and projects.

Key Responsibilities:
  • Market Strategy Development: Collaborate with the NAFTA Construction Chemicals End-Use Manager and Global Construction Chemicals End-Use Manager to set strategy for the NAFTA market.
  • Technical Service Experiments: Outline, organize, perform, and lead technical service experiments and projects for assigned end-uses, as approved by End-Use Managers.
  • Protocol Review and Modification: Review and modify technical service protocols developed by chemists in the team.
  • Mentorship and Training: Mentor and train chemists on construction chemicals test methods and formulations.
  • Interface with Laboratory Staff: Interface with laboratory staff in Moosburg & Wesel, Germany for process improvement, problem-solving, and new product development.
  • Customer and Distributor Interface: Travel to customers and distributors (up to 30-40% of the time) to present lab TSRs, new LP products, and projects independently or with Sales Staff and End-Use Manager.
  • Compliance and Safety: Ensure compliance with safety policies and handle hazardous waste according to procedures.
Job Qualifications:
  • Additive Knowledge: Understanding of additives, particularly for Construction Chemicals.
  • Construction Chemicals Experience: Experience in Construction Chemicals formulation and sales knowledge of the Construction Chemicals market.
  • Application Methods and Laboratory Equipment: Familiarity with application methods and laboratory equipment (dispersion, rheology measurement, gloss & color measurement, etc.).
  • Planning and Organizing Skills: Strong planning, organizing, and prioritizing skills for multiple tasks/projects.
  • Problem-Solving and Independence: Ability to work independently with minimal supervision and strong problem-solving capabilities.

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