Radiology Scheduler 3
4 weeks ago
As a key member of the Radiology team, the Radiology Scheduler 3 plays a vital role in ensuring the smooth operation of our department. This position requires strong organizational and communication skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities:- Represent the administrative team as the public face of the Radiology department
- Work closely with the administrative, clinical, and management teams to support practice operations and customer service recovery and intervention efforts
- Maintain all routine clerical operations and communications, adhering to UCSF House and Telephone Standards
- Provide excellent customer service, facilitating and ensuring the accuracy of information flow between medical, hospital staff, and departments to maximize unit efficiency
- High school graduate or equivalent with four years related experience, or college degree and six months related experience, or equivalent combination of education and experience
- Experience in Radiology and/or combination of hospital experience and knowledge of Radiology
- Strong computer skills, including basic keyboarding skills, and experience with at least two Office-type software programs (i.e., Outlook, Word, and Excel)
- Ability to analyze situations, prioritize, and develop solutions and make recommendations
- Ability to work with minimal supervision, use good judgment, and work independently, at times under the pressure of deadlines
- Demonstrated experience in healthcare (may include medical, dental, or veterinary) in the following areas: patient scheduling, insurance verification, medical record data abstraction, or patient financial services
- Prior experience with appointment, ancillary service, or surgical scheduling, or a combination of all three
- Bi-lingual or multi-lingual capability (Spanish, Cantonese, and Russian) strongly preferred
- Prior experience with EPIC
At UCSF Health, our mission of innovative patient care, advanced technology, and pioneering research is redefining what's possible for the patients we serve. We are committed to providing the most rewarding work experience while delivering the best care available anywhere.
We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to equity and strive to create a workplace that is welcoming and inclusive for all.
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