Client Service Representative

1 week ago


Stanford, United States Canon Solutions America, Inc. Full time
Job Title: Client Service Representative

At Canon Solutions America, Inc., we are seeking a highly skilled Client Service Representative to join our team. As a key member of our facilities team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our reprographic equipment at customer locations.

Responsibilities:
  • Provide prompt and professional customer service to ensure customer satisfaction.
  • Perform daily maintenance tasks on reprographic equipment, including cleaning, paper jams, and toner replenishment.
  • Monitor equipment performance and report any issues to the service department.
  • Deliver paper and assist end-users with basic equipment functionality.
  • Record meter reads and maintain service activity reports.
  • Restock inventory and monitor supplies.
Requirements:
  • High school diploma or equivalent required.
  • Less than one year of related experience.
  • Basic computer skills and technical knowledge.
  • Ability to multitask and prioritize tasks to meet deadlines.
  • Good customer service and communication skills.
  • Ability to work with minimal supervision.
  • Valid driver's license and acceptable driving record.
  • Ability to lift up to 50lbs.
What We Offer:

Canon Solutions America, Inc. offers a competitive compensation package, including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, and educational assistance. We are an EEO/AA employer and comply with all applicable federal, state, and local laws, regulations, orders, and mandates.



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