Customer Experience Specialist

7 days ago


West Palm Beach, Florida, United States Mercedes-Benz of Palm Beach Full time
Responsibilities
  • Promote and seek out opportunities to deliver exceptional customer experiences
  • Work closely with the BDC Manager to schedule service appointments
  • Complete a minimum of 150 outbound phone calls per day
  • Maintain accurate records of customer interactions and appointment schedules
Requirements
  • 5-day work week, Monday thru Friday, 8-5
  • Mathematical skills to calculate figures and amounts such as discounts and pricing
  • Excellent communication and interpersonal skills
  • Clean driving record & valid driver's license
  • Ability to multitask and prioritize tasks effectively


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