Customer Experience Specialist

3 weeks ago


Palm Beach, Florida, United States ST JOHN KNITS INC Full time
About the Opportunity

ST JOHN KNITS INC is seeking a highly motivated and results-driven Sales Assistant to join our team. The successful candidate will be responsible for providing exceptional customer service, supporting the Boutique with sales and administrative tasks, and working closely with the primary Wardrobe Specialist to achieve sales goals.

Key Accountabilities:

  • Deliver exceptional customer service to internal and external clients, ensuring a positive brand experience.
  • Support the Boutique with all aspects of sales, including client service and administrative elements related to selling and non-selling.
  • Work closely with the primary Wardrobe Specialist to achieve sales goals, maintain client relationships, and stay up-to-date on new products and services.
  • Perform various administrative tasks, including logging COG's, processing payments, and maintaining accurate records.
  • Stay current on industry trends, competitor activity, and market developments to provide expert advice to clients.

Requirements:

  • Minimum 2 years of experience in sales, customer service, or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong organizational and time management skills.
  • Able to work varied hours, nights, days, and weekends to support business needs.

Salary: $45,000 - $60,000 per annum.



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