Customer Experience Specialist

18 hours ago


Palm Beach, Florida, United States Hill House Home Full time
About the Role
Hill House Home is looking for a Customer Experience Specialist to join our team in Palm Beach. In this role, you will work in a fast-paced environment, utilizing exceptional customer service skills to surprise and delight customers by going above and beyond their expectations.

Responsibilities include:
  • Build authentic connections with shoppers as you answer questions and complete purchases
  • Constantly seek ways to improve the customer experience and energize the team to do the same
  • Become a product expert and offer fit, fabric, style, and gift recommendations
  • Assist with checking stock on a daily basis and restocking the selling floor when necessary
  • Perform open and closeout procedures as needed
  • Ensure and maintain the shop floor and visual display are kept to a high standard

About You
Retail experience or service industry background
Self-motivated with exceptional communication and motivational attitude
Passionate about customer experience
High degree of flexibility and initiative
Embraces a culture of learning and advocacy
Has lived experiences with people from different backgrounds and diverse teams

The estimated salary for this position is $50,000-$70,000 per year, depending on experience and qualifications.

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