Customer Experience Specialist

20 hours ago


West Palm Beach, Florida, United States Mercedes-Benz of Palm Beach Full time
Job Summary

We are seeking a skilled Customer Experience Specialist to join our team at Mercedes-Benz of Palm Beach. In this role, you will play a critical part in delivering exceptional customer experiences, promoting services, and building strong relationships with our valued clients.

Responsibilities and Requirements
  • Promote and deliver exceptional customer experiences through proactive engagement and issue resolution
  • Schedule service appointments and manage customer interactions to optimize outcomes
  • Make outbound phone calls to engage with customers, promote services, and build relationships
  • Answer inbound phone calls to address customer inquiries, resolve issues, and provide solutions
  • Meet all requirements and qualifications outlined below
What We Offer
  • Competitive salary of $16 per hour, plus bonus opportunities
  • Medical, dental, and vision insurance
  • 401K and accrued vacation & sick time
  • Other benefits and perks
About Us

As part of the New Country Motor Car Group, we pride ourselves on being a family-owned business that invests in our people to create a rewarding work environment and drive growth. Join our team and become a part of our success story



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