IT Support Specialist

2 weeks ago


Aurora, Colorado, United States Karls Technology Full time
Job Overview

We are looking for dedicated and skilled individuals with strong customer service abilities to fill the role of IT Support Specialist at Karls Technology. This position encompasses responsibilities typical of both hardware technicians and desktop support professionals.

An IT Support Specialist will be responsible for the installation, assembly, troubleshooting, servicing, and repair of desktop and laptop computers, including Windows PCs, Apple MacOS devices, and Chromebooks. Additionally, you will handle network equipment such as routers, switches, and cables, providing support at various client locations.

Your role will also involve guiding users in effectively utilizing personal computers and networks. You will assist in the installation and troubleshooting of computer peripherals, including headphones, keyboards, mice, speakers, and monitors, as well as connecting new devices to client networks, such as smart home devices and gaming consoles.

This is a mid-level position, but we are open to training the right candidate to advance to a higher level in computer systems engineering.

Key Qualifications:

  • Must hold a current CompTIA A+ Certification or be able to obtain it within 90 days of employment, or demonstrate equivalent experience and knowledge.
  • Possess a valid driver's license, maintain appropriate insurance, and have a reliable vehicle for travel to job sites.
  • Ability to lift equipment weighing up to 50 lbs.
  • Exhibit a professional appearance and demeanor consistently.
  • Maintain a tidy and professional workspace, including punctuality, detailed documentation of work performed, and effective communication with team members.
  • Demonstrate multitasking abilities while ensuring the quality and integrity of work.
  • Be flexible with scheduling, which may include weekend work.

Company Overview:
Karls Technology is a mobile computer repair service established in 1999, headquartered in Arizona. We specialize in providing on-site computer services across various metropolitan areas.



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