Head of Investor Services

4 weeks ago


Greenville, South Carolina, United States Shellpoint Mortgage Servicing Full time

At Shellpoint Mortgage Servicing, we're committed to building a strong future for our company, and we're looking for a talented individual to join our Investor Services team as a TRAIL Operations Specialist.

This 12-month rotational leadership-development program is designed to provide recent college graduates with practical, on-the-job leadership and management skills. As an Investor Services TRAIL Operations Specialist, you'll work closely with experienced personnel to gain knowledge and experience required for promotion to a management position.

Your responsibilities will include:

  • Performing assigned duties, under direction of experienced personnel, to gain knowledge and experience required for promotion to a management position.
  • Decisioning in real-world account management scenarios.
  • Performing business analyses and providing recommendations to leadership for business and process changes.
  • Receiving training and performing duties in several functions to become familiar with line and staff functions, management viewpoints, company policies, and best practices.
  • Observing experienced workers to acquire knowledge of methods, procedures, and standards required for performance of departmental duties.

You'll also have the opportunity to help champion the Process Improvement discipline within the organization and implement the steps and tools necessary to successfully complete projects.

To be successful in this role, you'll need to have a Bachelor's Degree from an accredited college or university, with a degree in Business Management, Business Administration, or a related discipline preferred. You'll also need to be proficient in quantitative analysis, have strong skills in Excel and/or Tableau, and be able to clearly articulate and present ideas and findings to a varied audience.

We offer a competitive salary, benefits, and a comprehensive training program to help you succeed in your career. If you're looking for a challenging and rewarding opportunity to grow your skills and experience, we encourage you to apply for this exciting role.



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