Guest Services Department Head
7 days ago
We are seeking a highly motivated and experienced Guest Services Department Manager to lead our team at McDonald's. As a key member of our management team, you will be responsible for ensuring that our customers receive a fast, accurate, and friendly experience every visit.
Key Responsibilities:
• Lead shifts and ensure that all team members are working together to deliver exceptional customer service
• Develop and implement strategies to improve customer satisfaction and loyalty
• Monitor and provide adequate training to all employees to ensure they have the skills and knowledge needed to deliver excellent customer service
• Ensure that all team members are working together to achieve sales and customer satisfaction targets
• Manage and maintain a clean and organized restaurant environment
Requirements:
• Previous managerial experience in a fast-paced environment, preferably in the food service industry
• Strong leadership and communication skills
• Ability to work well under pressure and make quick decisions
• Ability to read and write at a 9th grade level
• Basic computer knowledge and ability to use point-of-sale systems
• Ability to count money and accurately give change
• Positive attitude and ability to work well in a team environment
What We Offer:
• Competitive pay and benefits package
• Opportunities for career advancement and professional growth
• A fun and dynamic work environment
• The chance to work with a team of dedicated and passionate individuals who are committed to delivering exceptional customer service
How to Apply:
If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to us. We look forward to hearing from you
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