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Facilities Operations Supervisor

2 months ago


New Haven, Connecticut, United States B Student Living Full time

Position Overview:
As a Facilities Operations Supervisor, you will play a crucial role in overseeing the maintenance and operational functions of our properties. This position is designed for individuals with a strong background in maintenance and supervisory roles, ensuring that our facilities are well-maintained and meet the highest standards of quality.

Job Details:
Experience Level:
Experienced

Employment Type:
Full Time (30-40 hours per week)

Compensation:
$26.00 Hourly

Work Schedule:
Day shifts, including weekends and on-call duties.

Key Responsibilities:
The Facilities Operations Supervisor, also referred to as the Service Manager, will be responsible for a variety of maintenance, supervisory, and administrative tasks. This role involves:
1. Directly engaging in maintenance and repair tasks across various systems, including mechanical, plumbing, HVAC, electrical, and electronic systems.
2. Ensuring the property maintains a pleasant and appealing external appearance.
3. Fostering a positive work environment by building strong relationships with the service team, vendors, and residents.
4. Delivering exceptional customer service and participating actively in community management.

Essential Functions:
- Oversee the work of all contracted vendors to ensure quality service delivery.
- Select, train, and evaluate maintenance staff, including technicians and groundskeepers.
- Manage service requests and workflow to ensure efficient property operations.
- Assign tasks to the team and ensure office staff are equipped to address resident inquiries.
- Assess team performance and manage budget-related areas effectively.
- Collaborate with management to plan and execute maintenance processes.

Qualifications:
- High School diploma or equivalent.
- Minimum of 3 years of relevant maintenance experience.
- Prior experience in property management or student housing is advantageous.
- Knowledge of MS Office and strong communication skills are essential.

Physical Requirements:
The role demands considerable physical exertion, including the ability to lift and carry up to 100 lbs. Reasonable accommodations may be made for individuals with disabilities.

Company Commitment:
At B Student Living, we are dedicated to fostering a diverse and inclusive workplace. We value the unique contributions of each employee and strive to create an environment where everyone can thrive.