Supervisor - Environmental Services

6 days ago


New Haven, Connecticut, United States ABM Industries Full time
Job Title: Supervisor - Environmental Services

We are seeking a highly motivated and experienced Supervisor - Environmental Services to join our team at ABM Industries. As a key member of our Environmental Services team, you will be responsible for overseeing the daily operations of our facilities, ensuring a clean and safe environment for our customers and employees.

Key Responsibilities:
  • Promote a customer service mindset at all times with both internal and external customers.
  • Respond to all requests from customers with a can-do attitude and follow up with a sense of urgency.
  • Implement established department procedures and programs that meet goals and ensure a clean and safe environment.
  • Conduct quality improvement inspections within assigned areas of responsibility to ensure quality and satisfaction levels are meeting and/or exceeding expectations.
  • Directly manage a staff of frontline Environmental Associates, including maintaining training competencies, annual online coursework, time and attendance, and performance.
  • Develop and coach department associates to ensure fullest potential is reached.
  • Ensure work assignments, daily and weekly work schedules meet department and facility needs.
  • Ensure department Training Programs and recertification programs are being conducted within appropriate timeframes.
  • Lead and promote departmental TQM/Customer Service Initiatives.
  • Tour and meet with facility customers to ensure that customer needs and expectations are met at all times.
  • Report all pertinent data in a timely manner.
  • Maintain a safe work environment for all internal and external customers.
Requirements:
  • High School Diploma or GED
  • 1 year of Customer Service Experience
  • Preferred Experience: 1 year of housekeeping experience in a healthcare or hospitality setting, experience in environmental services, 1 year of supervisory experience

We offer a comprehensive benefits package and a competitive salary range of $55,000-$60,000 annual salary (US Dollars). If you are a motivated and experienced professional looking for a new challenge, please submit your application today.



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