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Global Director of Quality

2 months ago

Oklahoma City, Oklahoma, United States Global Technology Associates Full time
Job Title: Global Director of Quality

Job Summary:

The Global Director of Quality is a key leadership position responsible for representing the customer and supplier relations related to quality and service. This role manages and supervises Quality Engineers and Quality Supervisors, with a total of up to 25 non-supervisory employees in the Quality Engineering and Reject Repair departments.

Key Responsibilities:

  • Design and implement a closed-loop, integrated warranty analysis system utilizing current technology to provide quick and efficient access to warranty data.
  • Provide leadership for the analysis team to achieve a high rate of root cause identification in warranty products, reducing warranty expense and quantity of "no trouble found" results.
  • Review analysis results with customer counterparts to ensure root cause ownership is appropriately defined.
  • Utilize data from the analysis process to drive improvement actions through the appropriate product team.
  • Develop close working relationships with key customer counterparts.
  • Responsible for the development and adherence to policies, procedures, and instructions of the Quality, MMOG, and ISO 14001 systems.
  • Committed to a safe and accident-free work environment.
  • Product/Model PCP development and maintenance.
  • Facilitate cross-functional Preventative & Corrective action plans based on internal and external quality results.
  • Mentor cross-functional teams for effective "root cause" analysis, and corrective and preventative action.
  • Coordination of customer visits.
  • QA portion of APQP on product launches.
  • Resolving critical issues/situations ensuring they are handled correctly and within current policy/procedure guidelines.
  • Quality representative in Lean activities.

Requirements:

  • Bachelor's degree in engineering, business, technology, or physical science discipline.
  • 5-10 years experience in Tier 1 & Tier 2 Automotive, ISO 9001, IATF 16949, ISO 14001, and Customer/Supplier relationships.
  • 3+ years of experience with assembly of complex mechanical assemblies.
  • 3+ years of Lean manufacturing operational theory, principles, and tools.
  • 3+ years of experience prioritizing and assigning tasks, and accurately estimating the time and costs required for project completion.
  • Experience in creating, developing, adapting, and communicating tool design concepts based on input from internal and external customers using advanced design tools (ACAD) and techniques a plus.

Additional Information:

Please note that if you are a current GTA employee or have been placed by GTA at one of our clients, we will not be able to entertain moving you. However, we are hopeful that you may know someone else who is qualified and as such you would still be eligible for our generous referral bonus program detailed below.

Referral Bonus Program:

If you are able to refer a person we do hire, we can offer up to $250 for contractors after they are on the job for 90 days and up to $500 for direct hires after they are on the job between 90 days to 180 days, depending on customer payment terms.