Director of Revenue Optimization

2 hours ago

Oklahoma City, Oklahoma, United States Pyramid Global Hospitality Full time
Revenue Management Role

At Pyramid Global Hospitality, we are committed to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. As a leading hospitality company, we offer career opportunities and a steadfast commitment to putting people first.

About the Job

The Director of Revenue Management is responsible for implementing total revenue management strategy, which encompasses maximizing revenues and profit through rate and inventory management of all market segments at the hotel and optimizing ancillary revenue potential through the many F&B outlets, retail, and Waterpark. The Revenue Director will take an active role in the hotel's pricing and distribution of inventory across various channels of distribution to maximize revenues.

Key Responsibilities

Optimize RevPAR by analyzing/forecasting demand and establishing effective selling strategies, oversell strategies, optimal and seasonal market mix including group, transient and wholesale using Benchmark Hospitality revenue management tools.

Conduct ongoing competitor price/product analyses to ensure proper rate positioning/product offering relative to competition.

Conducts thorough net profit displacement analysis of group business down to net profits levels by accounting for various outlet and venue revenue streams.

Work with Revenue Management team on pricing decisions for transient, group and wholesale segments.

Implement pricing strategies for group and transient business segments; analyze competitor-pricing analysis to ensure correct daily and seasonal rate positioning to the competition.

Works with Reservations Sales team to ensure ongoing F.I.T. Sales Training; analyze each individual agent's conversion and coaching call scores and then assists Reservations Sales Agent in improving their performance.

Establishes and maintains minimum standards for Transient Room Sales to include weekly Yield Meetings, PMS rate configuration, sales agent scripting, call conversion goals, coaching call goals, and standardized reporting.

Acts as a liaison between electronic distribution channels, including offsite call centers, to maximize property exposure and bookings.

Provides a monthly analysis to management complete with speculation on future performance of all market segments to include Rate, Occupancy, and REVPAR.

Work with DOSM to provide a weekly and monthly analysis of the STAR report to include both group and transient.

Manage/update current selling strategies and product information in all available distribution channels/reservation sources (PMS, third-party reservations providers, call centers, websites, GDS, etc.)

Facilitate Weekly Revenue Strategy meetings.

Work with the Regional Director of Revenue in recommending and implementing Revenue Management programs and new initiatives at the hotel.

Work with Director of Sales and Catering, marketing, and hotel team to establish strategies to increase revenue of both rooms and F&B.

Working with the marketing team to create innovative packaging for all resort revenue areas.

Generate and distribute daily, weekly, and monthly revenue management reports and present results from all segments including internet channels.

Maintain accurate and detailed historical data for all market segments.

Continually monitor all pertinent travel related websites to ensure competitiveness in positioning, text, availability, and price.

Maximizing the Hotels' revenues by monitoring transient and group production, ensuring that an optimal guest mix is maintained.

Compile data, analyze trends, and develop accurate weekly and monthly forecasts.

Critically analyzing the impact of the revenue management strategies implemented by the Hotels, including pricing

Ensuring that all rate plans are built in accordance with established guidelines.

Update and maintain all revenue management tools.

Ensuring that the Hotels' position in the GDS and other distribution channels is consistent with the Hotels' Selling Strategies, includes conducting rate parity and availability audits.

Ensure group inventory and cut-off dates are managed according to demand.

Dealing effectively with people, creating teamwork, taking charge, generating enthusiasm, motivating, and using an uplifting and lead-by-example leadership approach.

Respond to any reasonable task as assigned by supervisor or manager.

Requirements

College Degree required.

Minimum three years' experience in the hospitality field. Independent experience required.

Excellent written and oral communication skills with good ability as a trainer.

Work-related analytical experience.

Aggressive, outgoing, and self-motivating individual with pleasant personality.

Current experience in a senior revenue management position with responsibility for either a large hotel or multiple properties. Waterpark or related resort experience is necessary.

Thorough knowledge of the GDS and Extranets

Understanding of revenue management techniques and strategies.

On-site position. 25% travel required.

Compensation Range

The compensation for this position is $145,000.00/Yr. - $165,000.00/Yr. based on qualifications and experience.

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