Director, Credit Program Management Lead

4 weeks ago


Needham, United States First Help Financial Full time
About the Opportunity

First Help Financial, a certified "Great Place to Work" for three consecutive years, is seeking a seasoned professional to join our Credit Division team as we continue to experience remarkable growth.

Job Summary

We are looking for a highly skilled and experienced Director, Credit Program Management to lead the development of next-generation credit programs. The ideal candidate will have a strong background in credit program development and management, with expertise in advanced analytics, machine learning models, and technology usage.

Key Responsibilities
  • Lead the development of next-generation credit programs, including market segment identification, competitor analysis, and integration of analytic models and scorecards.
  • Partner with operational departments to improve program offerings and drive strategic credit program initiatives.
  • Oversee and develop a group of program and market research managers.
  • Collaborate with senior-level executives to drive the strategic credit program agenda.
  • Plan and oversee ongoing credit program excellence that aligns with company goals.
Requirements
  • At least 10 years of experience in credit program development and management.
  • At least 5 years of experience in managing teams.
  • Expert ability to understand and interpret advanced analytics, ML models, and technology usage.
  • Strong oral and written communication skills, with experience presenting to senior management.
  • Experience in auto finance and strong leadership skills.
About First Help Financial

We are a fast-growing and culturally diverse company that provides auto loans to the underserved. We offer flexible financing options and tri-lingual support to make financing easier for our customers. Our company culture and benefits are geared towards making our employees successful in life and comfortable at work.

Benefits
  • Competitive salaries and benefits.
  • Paid vacation and 401(k) match.
  • Tuition reimbursement and training development program.
  • Quarterly social outings and monthly lunches.

We are committed to building a culture that respects and embraces all walks of life, inclusive of all genders, race, culture, age, sexual orientation, and other identities.



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