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Academic Program Manager II

2 months ago

Atlanta, Georgia, United States InsideHigherEd Full time
Job Summary

The Academic Program Manager II position in the School of Public Policy is responsible for overseeing the administrative and logistical support to assigned degree programs. This includes facilitating student recruitment, admission, and retention, as well as program development and outreach. The successful candidate will have advanced knowledge and skills related to educational program management and administration, supervision, customer service, oral and written communications, organization, multi-tasking, and the use of basic and specialized computer applications.

Key Responsibilities
  • Program Management: Coordinate the application process, oversee student recruitment and program promotional events, and supervise academic advising and administrative staff members.
  • Student Support: Provide advice and counsel to prospective students and enrolled students regarding assigned program offerings and academic progress.
  • Communication: Prepare and disseminate communications materials regarding programs, including career exploration and job search initiatives.
  • Budget Management: Develop and administer program budgets, and prepare reports related to program performance.
  • Process Improvement: Review program processes and procedures, and recommend modifications as appropriate.
Requirements
  • Educational Requirements: Bachelor's Degree in Academic Affairs, Business Management, Education, or a related field, or an equivalent combination of education and experience.
  • Required Experience: Six to seven years of job-related experience.
Knowledge, Skills, and Abilities
  • SKILLS: Advanced knowledge and skills related to educational program management and administration, supervision, customer service, oral and written communications, organization, multi-tasking, and the use of basic and specialized computer applications.