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Customer Service Billing and House Cleaning Crew Coordinator

4 weeks ago

Rancho Mirage, California, United States Molly Maid Full time

As a key member of the Molly Maid team, you will represent the company on support calls and handle billing and processing requests.

You will be responsible for managing the Home Service Professional (HSP) team and ensuring excellent customer service and satisfaction.

Key responsibilities include:

  • Billing processing and deposit entry
  • Handling billing calls and processing payments
  • Managing customer database quality control and coding
  • Performing marketing functions to sell additional work and earn business
  • Assisting the Quality Control and HSP Manager with HSP communications and meetings

You will be a detail-oriented individual with strong data entry skills and a passion for providing excellent customer service.

When you join Molly Maid, you become part of a family that values respect, integrity, and fun.

Our franchise owners take care of their employees like family and prioritize creating a work culture that is supportive and enjoyable.