Customer Service Representative

2 days ago


Covington, Georgia, United States Ayanna Ford-Bogan - State Farm Agent Full time
Job OverviewAs a valued member of the Ayanna Ford-Bogan State Farm team, you will play a critical role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will have opportunities to enhance your career while resolving customer inquiries, collaborating with other agency team members, and anticipating the needs of our community members.

We are seeking a customer-focused and empathetic team member who is driven to deliver outstanding results. If you are a strong communicator with a proven ability to handle high-stress situations calmly, we encourage you to apply.

Key Responsibilities:
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate and up-to-date client records.
  • Assist with customer retention strategies to ensure long-term relationships.
  • Collaborate with other departments to ensure seamless customer satisfaction.
Required Qualifications:
  • Strong communication and problem-solving skills.
  • Experience in customer service or a related field.
  • Ability to work in a fast-paced environment and handle multiple priorities simultaneously.


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