Medical Office Coordinator

6 hours ago


Danbury, Connecticut, United States Optum Full time
Medical Receptionist Job Description

We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at ProHealth Physicians, part of OptumCare. As a Medical Receptionist, you will play a vital role in ensuring the smooth operation of our office and providing exceptional patient care.

Responsibilities:
  • Greet patients and conduct check-in process, collecting and verifying demographic information, insurance details, and co-payments.
  • Load or update insurance information, verify eligibility, and flag appointments accordingly.
  • Scan insurance cards, collect co-payments, and post payments in the practice management system.
  • Schedule appointments using approved guidelines and utilize electronic health record (EHR) functionality to take messages and communicate with clinicians.
  • Monitor daily reminder call logs, conduct outreach to patients, and follow up on missed appointments.
  • Assist coworkers as needed to ensure a smooth office operation and delivery of excellent service.
Requirements:
  • High School Diploma or equivalent.
  • 1+ years of receptionist experience.
  • Intermediate level of proficiency in Microsoft Office.
  • Access to reliable transportation and ability to travel 10% of the time to cover other offices.
Preferred Qualifications:
  • Experience as a receptionist in a healthcare setting.
  • Experience working with an electronic health record (EPIC).
What We Offer:
  • Competitive base pay.
  • Comprehensive benefits package.
  • Incentive and recognition programs.
  • Equity stock purchase and 401(k) contribution.

We are an Equal Employment Opportunity / Affirmative Action employer and welcome applications from diverse candidates. UnitedHealth Group is a drug-free workplace, and candidates are required to pass a drug test before beginning employment.



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