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Customer Service Representative

2 months ago

Saint Charles, Missouri, United States Green Clean Commercial Full time
Job Overview

Green Clean Commercial is seeking a highly motivated and results-driven Customer Service Representative to join our Sales team. As a key member of our team, you will be responsible for building and maintaining relationships with existing and new customers, identifying new business opportunities, and driving sales growth.

Key Responsibilities:

  • Develop and implement a growth strategy focused on customer satisfaction and financial gain
  • Manage incoming leads and confirm appointments through our lead system
  • Conduct market research to identify new opportunities and customer needs
  • Arrange business meetings with prospective clients and promote our products/services
  • Manage CRM and email automation systems to optimize sales efforts
  • Prepare sales proposals and ensure adherence to industry regulations
  • Maintain accurate records of customer interactions and sales data
  • Provide exceptional customer service and support
  • Collaborate with the sales team to achieve sales targets and goals

Requirements:

  • 1 year of business-to-business sales experience preferred
  • 1 year of janitorial service sales experience preferred
  • Experience with CRM tools, preferably HubSpot
  • Valid driver's license and clean background check
  • Strong math and organizational skills, with ability to multitask
  • Excellent computer skills, including Excel, Word, and Outlook
  • Ability to travel up to 20% for business purposes

What We Offer:

  • Competitive base salary and aggressive bonus plan
  • Standard vacation package and most federal holidays observed
  • Health, medical, and dental benefits after 90 days
  • 401K plan after 90 days
  • Company credit card for business expenses

About Us:

Green Clean Commercial is a sustainable 'Green Cleaning' contractor of services, dedicated to providing exceptional customer service and promoting eco-friendly practices. We are proud to be an equal opportunity employer and a supporter of U.S. Military Servicemen and Servicewomen.