IT Desktop Support Supervisor

4 weeks ago


Wallingford, Connecticut, United States Masonicare Corp Full time
Job Description

Masonicare Corp is seeking a highly skilled IT Desktop Support Supervisor to join our team.

Key Responsibilities:

  • Supervise IT Service Desk/Call Center and Desktop Support teams
  • Support IT Security Program
  • Install, implement, and maintain IT security tools and appliances
  • Participate in incident response activities
  • Manage daily activities and responsibilities of IT teams
  • Ensure service records are thoroughly documented
  • Develop and maintain an effective communication plan
  • Lead and/or contribute in IT projects

Requirements:

  • Bachelor's Degree in Computer Science or related discipline
  • 5+ years of experience in IT Security/Cyber Security Field
  • Experience in IT Service Desk and Desktop Support teams
  • Strong organizational management, customer service, and communication skills

About Masonicare Corp:

Masonicare Corp is a leading healthcare provider with a strong commitment to innovation and excellence.

Why Join Us:

As an IT Desktop Support Supervisor at Masonicare Corp, you will have the opportunity to work with a talented team of professionals and contribute to the success of our organization.



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