Bus and Trailer Service Coordinator

2 days ago


Des Moines, Iowa, United States Thomas Bus Sales Full time
About Our Team

Thomas Bus of Iowa has been serving the community for over 40 years, offering quality, strength, and style at the lowest possible price. We pride ourselves on providing exceptional customer service and supporting our customers throughout their trailer ownership journey.

We are seeking a talented Service Advisor to join our team and contribute to our mission of delivering outstanding customer experiences. As a Service Advisor, you will be responsible for providing personalized support to our customers, addressing their concerns, and ensuring seamless operations.

The ideal candidate will have excellent communication skills, a strong understanding of commercial buses and trailers, and the ability to multitask in a fast-paced environment. If you're passionate about delivering top-notch customer service and ensuring repeat business, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Provide personalized support to customers
  • Address customer concerns and resolve issues
  • Ensure seamless operations and efficient workflows
  • Collaborate with technicians to convey customer concerns and ensure accurate repair descriptions

Requirements:

  • High School Diploma or GED
  • Experience in the trailer field may be advantageous
  • A strong understanding of commercial buses and trailers
  • Excellent communication and interpersonal skills
  • Strong organizational, decision-making, and problem-solving skills

Estimated Salary: $60,000 - $70,000 per year, depending on experience and qualifications. This is a full-time position with opportunities for career growth and professional development. We offer a competitive benefits package, including health insurance, retirement savings, and paid time off.


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