Healthcare Liaison

2 weeks ago


Myrtle Beach, South Carolina, United States Broad River Rehabilitation Full time
Job Summary

We are seeking a highly skilled and detail-oriented Admissions Coordinator to join our team at Broad River Rehabilitation. As a key member of our admissions team, you will be responsible for managing the Skilled Healthcare admissions process, ensuring a smooth and efficient experience for our residents and their families.

Key Responsibilities
  • Represent the campus in a positive manner while creating an environment that fosters respect and courtesy for residents and employees alike.
  • Uphold the campus's Mission Statement and maintain HIPAA standards.
  • Coordinate with the Regional Admissions Coordinator to ensure full occupancy by looking at referrals and admitting.
  • Conduct tours of facility with prospective residents and their families.
  • Assist in verification of insurance for all admissions, including Medicare Part A and Medicare Advantage (if needed), Medicare Part B, and private insurance.
  • Manage and process insurance verification for an ongoing stay in SNF (i.e., notes to insurance providers for continued stay) including Medicare Advantage updates timely.
  • Prepare SNF Rooms for admissions ensuring room readiness before admission arrival.
  • Maintain Customer Service by meeting and greeting all new admissions to ensure they understand the SNF operations, policies, and procedures.
  • Conduct a Satisfaction Survey prior to discharge on day of discharge or day before discharge.
Requirements
  • Associated degree in a related field desired.
  • Office or administrative experience required.
  • Two years' experience in a similar position desired.
  • Knowledge of MyUnity software for Skilled Nursing billing or related software.


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