Patient Services Coordinator

4 days ago


Bingham Farms, Michigan, United States Optimal Care, Inc Full time
Job Overview

Optimal Care, Inc. is a reputable Medicare-certified home health care agency that offers comprehensive services to patients in Wayne, Oakland, Macomb, and southeast Livingston Counties.

We are seeking a skilled Patient Services Coordinator - Scheduler to join our team. As a key member of our team, you will play a vital role in ensuring that patients receive timely and high-quality care.

Responsibilities:
  • Clinical Coordination: Assist in coordinating home care services for patients in a timely manner, ensuring seamless delivery of care.
  • Customer Service: Provide exceptional customer service to patients, families, and community partners, fostering strong relationships and trust.
  • Data Management: Accurately enter and update patient data, including new and previous information, into our information systems.
  • Scheduling: Coordinate patient and clinical staff scheduling, ensuring optimal resource allocation and minimizing delays.
  • Communication: Maintain open communication with patients, families, and community partners, addressing concerns and resolving issues promptly.
Requirements:
  • Experience: At least one year of experience in healthcare data entry, preferably in home care or hospice care information systems.
  • Education: High school graduate or equivalent; two years of college preferred.
  • Skills: Strong computer skills, attention to detail, and excellent communication skills.
Why Join Us?
  • Competitive Compensation: Enjoy a competitive salary of $45,000 - $60,000 per year, depending on experience.
  • Benefits Package: Comprehensive benefits package for full-time employees, including 75% employer-paid benefits.
  • Professional Growth: Opportunities for professional growth and development in a dynamic and supportive work environment.


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