Human Resources Generalist

22 hours ago


Glendale, Arizona, United States Chicken N Pickle Full time
Field HR Specialist

At Chicken N Pickle, we're on a mission to create a supportive and meaningful work environment that fosters growth and development for our employees. As a Field HR Specialist, you'll play a critical role in helping us achieve this goal.

Key Responsibilities:
  • Embody Our Core Values: Authenticity, Community, Connection, Integrity, and Quality
  • Drive Diversity, Equity, and Inclusion: Foster a culture that values and respects all employees
  • HR Support and Expertise: Provide comprehensive HR support to multiple restaurant locations
  • Employee Engagement: Educate employees on HR policies, internal procedures, and regulations
  • Disciplinary Actions and Grievances: Take appropriate action against employees who violate rules and regulations
  • Customer Service: Answer employee, manager, and applicant requests and questions
  • Regional Support: Attend pre-games, and be visible on-site to support employees at non-traditional hours and days
  • HR Skill Outs: Complete quarterly skill outs
  • Store-Specific Training: Assign and schedule store-specific HR training
  • Retention and Improvement: Track retention and recommend necessary improvements
  • HR Newsletter: Assist in creating the monthly HR newsletter
  • Compliance and Reporting: Partner with the compliance team on liability inspections, trainings, and required yearly reporting
  • Policies and Training: Create policies and training documents to alleviate HR mistakes and concerns
  • Documentation and Training: Facilitate the completion and timely submission of human resources documentation
  • Team Member Training: Coordinate twice-a-year all-team-member training
  • Terminations and Performance Reviews: Assist with processing terminations and preparing performance reviews
  • HR Training and Investigations: Conduct HR training in new and existing restaurants, and follow HR guidelines while conducting employee complaint investigations
  • Document Management: File documents into employee files
  • COVID-19 and Pandemic Response: Respond to employee questions and concerns about COVID-19 and other pandemic situations
  • Employee Support: Respond to employee requests and questions within 24 hours
  • Onboarding and Special Events: Supervise onboarding procedures, and assist with execution of special events such as benefits enrollment and employee recognition events
  • Training and Recruiting Support: Partner with the training and recruiting department as needed on training materials and in-person training
  • Team Member Gift Cards: Own the team member gift card process for locations in the region
  • Internal Promotions and Training: Provide support and training to internal promotions
  • Key Hire Support: Partner with training on key hire one-on-one support
  • Surveys and Feedback: Own and execute all surveys, exit, stay, and yearly feedback

Requirements:

  • 3-5 Years of HR Generalist Experience: Proven track record of continuous improvement and learning
  • Paychex Experience: A plus, but not required
  • Bachelor's Degree in Human Resources Management: Or related field
  • Employment-Related Laws and Regulations: Thorough knowledge of
  • Microsoft Office Suite: Proficient with, or ability to quickly learn
  • HRIS: Proficiency with, or ability to quickly learn
  • Human Resource Principles and Practices: Working understanding of
  • Google Workspace and Microsoft Office Suite: Proficient in
  • Confidentiality and Discretion: Ability to handle sensitive information with tact and discretion
  • Communication and Time Management: Strong communication and time management abilities, with exceptional detail orientation and follow-through
  • Restaurant Experience: Prior experience required
  • Public Speaking: Comfortable speaking in front of groups of employees
  • Problem-Solving: Enjoys problem-solving
  • Interpersonal, Written, and Verbal Communication Skills: Strong
  • Bilingual: Spanish preferred
  • Travel: Ability to travel as necessary up to 85%


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