Patient Care Coordinator

1 week ago


Weatherford, Texas, United States Optum Full time

About the Job

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We are seeking a highly skilled and detail-oriented Healthcare Services Liaison to join our team at Optum in Centennial, CO. As a key member of our team, you will be responsible for providing exceptional patient care and support services.

Key Responsibilities:

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  • Greet patients as they arrive and manage wait times effectively">
  • Complete check-in and check-out tasks, including insurance verification, pre-authorizations, and document copying">
  • Collect co-payments, co-insurance, and deductibles, and issue receipts">
  • Manage cashier boxes and daily deposits according to company policies">
  • Process walk-in patients and visitors, and answer phone calls to schedule appointments">
  • Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed">
  • Maintain medical records, ensuring all correspondence is scanned and/or filed, and process requests for medical record release">
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Requirements:

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  • High School Diploma/GED (or higher)">
  • 1+ years of customer service experience with strong communication skills">
  • Intermediate level of proficiency in Microsoft Office applications">
  • Ability to travel 10% of the time for coverage at other clinics if needed">
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Benefits:

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We offer a comprehensive benefits package, including competitive base pay ($17.31-$34.56 per hour), paid time off, medical plan options, dental, vision, life, and AD&D insurance, short-term and long-term disability coverage, 401(k) savings plan, education reimbursement, employee discounts, and more.

What We Offer:

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A supportive and inclusive work environment, opportunities for career growth and development, and a chance to make a meaningful impact on the lives of others.

About Us:

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Optum is a global organization that delivers care and technology solutions to help people live healthier lives. Our mission is to help people live healthier lives and make the health system work better for everyone.



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