Patient Care Advocate and Liaison

2 days ago


Weatherford, Texas, United States UCHealth Full time
Job Summary:
A career opportunity exists for a skilled Patient Care Advocate and Liaison to join our team at UCHealth UCHlth Eye Center Aurora. This role plays a vital part in assisting patients with navigating the continuum of care, providing emotional support, counseling, clinical education, and expert guidance to promote their understanding and meaningful participation in the healthcare process.

Responsibilities:
• Round on and review assigned patients regularly, evaluating patient progress and communicating the plan of care to patients and family members while soliciting concerns, questions, and issues for resolution.
• Serve as a liaison between patients and clinical staff, administration, physicians, managed care companies, and community/external resources to coordinate and maximize resources, identifying and resolving barriers to the plan of care.
• Assist patients and families with resolving financial, psycho-social, functional, and administrative issues by advising of options and referring to appropriate resources, intervening as necessary to advocate for patients and family members.
• Work collaboratively with minimal supervision, requiring critical thinking skills, decisive judgment, and the ability to adapt to a fast-paced environment while taking appropriate action.

Requirements:
• A graduate degree from an accredited or state board of nursing-approved Registered/Professional Nursing program is required if less than 3 years of experience, with a preferred Bachelor's degree in Nursing.
• State licensure as a Registered Nurse (RN) is required, along with relevant life support certification as determined at position level.
• A minimum of 2 years of nursing experience is required for this role.

About Us:
UCHealth invests in its workforce, offering a competitive and comprehensive total rewards package, including full medical, dental, and vision coverage, retirement plans, paid time off, employer-paid life and disability insurance, tuition and continuing education reimbursement, wellness benefits, and more. We also provide opportunities for employee growth and development through loan repayment programs, education benefits, and recognition of employee contributions to quality, patient experience, organizational growth, financial goals, and tenure with UCHealth. By joining our team, you will be part of an organization that improves lives, learns, heals, and discovers new ways to advance healthcare.

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