Customer Service Representative

1 day ago


Madison Heights, Virginia, United States Wal-Mart Stores , Inc. Full time

Job Summary
A Customer Service Representative plays a vital role in ensuring that customers have a positive experience when interacting with our store. As a representative of Walmart, you will be the first and last point of contact for many customers, making it essential to provide exceptional service with a smile.

About the Role
This position requires standing for long periods, quickly scanning items, answering customer questions, and maintaining a clean area. You must be able to multitask, work well under pressure, and maintain a positive attitude in all weather conditions.

Responsibilities
* Greet customers with a positive attitude and assist them with their needs
* Maintain a clean and organized checkout area
* Process transactions efficiently and accurately
* Answer customer questions and resolve issues promptly
* Collaborate with other associates to ensure excellent customer service

Requirements
* High school diploma or equivalent required
* Excellent communication and interpersonal skills
* Ability to stand for long periods and work in a fast-paced environment
* Basic math skills and accuracy with handling cash and operating a point-of-sale system
* Availability to work flexible hours, including evenings, weekends, and holidays

What We Offer
* Competitive hourly rate: $14.00-$26.00 per hour
* Performance-based incentives and opportunities for advancement
* Comprehensive benefits package, including medical, vision, and dental coverage
* 401(k) retirement plan with company match
* Paid time off and parental leave

Location
MADISON HEIGHTS, VA

Estimated Salary Range
$24,000 - $44,000 per year (based on full-time hours)



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