Customer Service Leader

4 days ago


Madison Heights, Virginia, United States Food Lion Full time
Job Overview

To provide exceptional customer service and maintain high standards in a fast-paced retail environment. As a Customer Service Leader at Food Lion, you will be responsible for assisting the Customer Service Manager and Assistant Customer Service Manager in maintaining store standards, providing excellent customer service, and maximizing sales.

Key Responsibilities:
• Greet customers promptly and engage them to create a positive shopping experience
• Ensure accurate and efficient transactions, including cash handling and register operations
• Maintain a clean and organized workspace, adhering to store standards and policies
• Assist with sales associate tasks and support team members as needed

Requirements:
• High school graduate or equivalent preferred
• Excellent communication and customer service skills
• Ability to work in a team environment and adapt to changing situations
• Strong attention to detail and ability to multitask

Salary Range:
$45,000 - $60,000 per year, based on location and experience. Additional benefits include health insurance, paid time off, and opportunities for career growth.

Why Join Our Team?
At Food Lion, we value our associates and strive to create a supportive and inclusive work environment. We offer competitive pay, comprehensive benefits, and opportunities for advancement, making us an attractive employer for those seeking a rewarding career in retail.

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