Retail Customer Service Representative

3 days ago


Richmond Heights, Virginia, United States Banners Hallmark Full time

Are you passionate about delivering exceptional customer experiences? Do you have what it takes to drive sales and revenue growth? We're looking for a highly motivated Retail Customer Service Representative to join our team at Banners Hallmark.

About the Role

As a Retail Customer Service Representative, you will be responsible for optimizing the shopping experience through knowledge and attentive customer service to continually increase sales and productivity.

Key Responsibilities
  1. Drive Results: Assist in driving revenue by providing exceptional customer experience while balancing tasks and understanding company and store goals.
  2. Customer Service and Product Knowledge: Proactively engage customers and assist in fulfilling their needs by building relationships and sharing product knowledge.
  3. Operational Excellence: Ensure that both the selling floor and backroom are clean, neat, and orderly every day.
  4. Merchandising: The SA will assist in executing company guidelines to make effective merchandising decisions and hold store to standard.
Benefits
  • Competitive pay.
  • Tuition reimbursement program.
  • Generous employee discounts.
  • Career advancement opportunities.
Estimated Salary

We estimate the salary for this position to be around $45,000-$65,000 per year, depending on location and experience.



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