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Transportation Coordinator

2 months ago

Raleigh, North Carolina, United States Embassy Suites Raleigh Crabtree Full time
Job Summary

We are seeking a highly skilled and courteous Transportation Coordinator to join our team at Embassy Suites Raleigh Crabtree. As a key member of our bell staff, you will be responsible for providing exceptional guest service, ensuring seamless transportation experiences, and maintaining the highest standards of professionalism.

Key Responsibilities
  • Guest Services: Greet guests warmly, create a positive first impression, and provide accurate information on hotel facilities, local attractions, and transportation arrangements.
  • Transportation Management: Safely transport guests to and from designated locations using official hotel vehicles, maintain accurate logs, and ensure timely delivery of guest luggage and packages.
  • Vehicle Maintenance: Regularly inspect and maintain hotel vehicles, perform routine checks, and ensure all necessary documents are in order.
  • Communication: Effectively communicate with guests, colleagues, and management, responding promptly to inquiries and resolving issues in a professional manner.
  • Teamwork: Collaborate with bell staff, front desk, and other departments to ensure seamless guest experiences and maintain a positive work environment.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous experience in transportation, hospitality, or a related field preferred.
  • Licenses/Certifications: Valid state driver's license and ability to operate manual and automatic transmission vehicles.
What We Offer

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.