Customer Service Expert

1 week ago


Norfolk, Virginia, United States Booz Allen Hamilton Full time


As a professional in shared services, you have the experience and skills to ensure our Delivery Hub operations are effective, efficient, timely, and valuable for internal and external clients. You know how to interface with internal and external customers, providing support and solutions to meet their needs.

Key Responsibilities:

  • Ensure timely and effective delivery of services to internal and external clients
  • Interface with internal and external customers to provide support and solutions
  • Collaborate with cross-functional teams to achieve shared goals
  • Develop and implement process improvements to enhance efficiency and effectiveness

Requirements:

  • Professional experience in shared services
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong analytical and problem-solving skills


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