Medent EMR Application Analyst I
4 days ago
At HTC Global Services, we are seeking a highly skilled Medent EMR Application Analyst I to join our team. As a key member of our healthcare IT team, you will be responsible for providing technical application support for our clients using the Medent EMR software.
Key Responsibilities:- Provide advanced troubleshooting and support for break/fix issues related to the Medent EMR.
- Configure and modify system changes and enhancements on the Medent EMR.
- Own and manage a portfolio of solutions, ensuring timely communication and implementation of enhancements, patches, and upgrades.
- Demonstrate advanced knowledge of Practice Management and Ambulatory workflow, as well as solution knowledge in accordance with Cerner standards.
- Collect user requirements, translate to system feature enhancements, and request enhancements from system administrators.
- Adhere to change management processes for break fix and system changes.
- Prepare and provide regular project reviews and status updates.
- Perform system testing to ensure all product functions work as designed.
- Maintain independent judgment to determine the appropriate course of action.
- Successfully engage in multiple initiatives simultaneously.
- Excellent verbal and written communication skills, with the ability to interact professionally with a diverse group.
- Thorough knowledge of the Medent EMR software and its applications/modules.
- Strong communication, interpersonal, and relationship management skills.
- Well-developed presentation skills.
- Organization, time-management, and problem-solving skills.
- Proven ability to multi-task with attention to detail.
- Ability to work independently as well as part of a team.
- Bachelor's Degree in information technology or related field.
- 2-3 years of experience building and maintaining the Medent EMR/EHR software.
At HTC Global Services, our associates have access to a comprehensive benefits package, including Health, Dental, Vision, Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short- & Long-Term Disability Insurance, and a variety of other offerings. We are committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. We celebrate our differences and strive to create an inclusive workplace where everyone feels valued and respected.
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