Celebration Support Associate
5 days ago
Nothing Bundt Cakes is committed to bringing joy to our guests and communities, helping make every celebration sweeter. We're a growing company with over 500 bakery locations across the US and Canada.
In this role, you will be part of a dynamic team that embodies the values of a Servant's Heart, Spirit of a Champion, and Genuine Connections. As a Customer Experience Specialist, you will play a vital role in ensuring our guests have an exceptional experience in our bakery.
Key Responsibilities:
- Deliver exceptional customer service, ensuring guests feel welcome and valued.
- Maintain a thorough knowledge of our products and services, making recommendations to guests as needed.
- Process guest orders efficiently and accurately, utilizing our point-of-sale system.
- Clean and maintain the bakery presentation, including sweeping/mopping the floor, dusting/countertops, and replenishing retail merchandise.
- Assist in preparing cake decorations and packaging supplies as required.
- Comply with all health and safety guidelines, NbC policies, and procedures.
Requirements:
- Strong customer service skills; friendly, helpful, positive, patient, socially confident, and communicative.
- Excellent communication and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
- Basic arithmetic skills and ability to operate a point-of-sale system.
Salary: $10.00 - $14.00 per hour
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