Celebration Support Associate

5 days ago


Spartanburg, South Carolina, United States Nothing Bundt Cakes Full time
About Us:

Nothing Bundt Cakes is committed to bringing joy to our guests and communities, helping make every celebration sweeter. We're a growing company with over 500 bakery locations across the US and Canada.

In this role, you will be part of a dynamic team that embodies the values of a Servant's Heart, Spirit of a Champion, and Genuine Connections. As a Customer Experience Specialist, you will play a vital role in ensuring our guests have an exceptional experience in our bakery.

Key Responsibilities:

  • Deliver exceptional customer service, ensuring guests feel welcome and valued.
  • Maintain a thorough knowledge of our products and services, making recommendations to guests as needed.
  • Process guest orders efficiently and accurately, utilizing our point-of-sale system.
  • Clean and maintain the bakery presentation, including sweeping/mopping the floor, dusting/countertops, and replenishing retail merchandise.
  • Assist in preparing cake decorations and packaging supplies as required.
  • Comply with all health and safety guidelines, NbC policies, and procedures.

Requirements:

  • Strong customer service skills; friendly, helpful, positive, patient, socially confident, and communicative.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.
  • Basic arithmetic skills and ability to operate a point-of-sale system.

Salary: $10.00 - $14.00 per hour



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