Roofing Customer Support Specialist

5 days ago


Spartanburg, South Carolina, United States Guy Roofing Full time
Job Description:

We are seeking a highly skilled Roofing Customer Support Specialist to join our team at Guy Roofing, Inc. This role is responsible for providing exceptional customer service to new and existing customers through phone calls, ensuring that their needs are met promptly and professionally.

About the Position:

  • Monday to Friday, 9 am to 6 pm with occasional Saturday work as business necessitates.
  • Experience in customer service practices and principles, communication skills, and professional personal presentation.
  • Must possess a problem-solving approach, organizing, planning, and customer service-oriented skills.
  • Fast-paced environment with an established company growing rapidly.
  • Honest, respectful, and trustworthy individual preferred.

Benefits:

  • Health, dental, and vision insurance offered after 90 days of employment.
  • 401(k) plan with a company match offered after six months.
  • Paid holidays and vacation time.

Requirements:

  • High school diploma or equivalent required; associate degree in business preferred.
  • Data entry, reporting, administrative writing, and Microsoft Office skills.
  • Customer focus, informing others, self-development, attention to detail, professionalism, and teamwork.

Estimated Salary: $45,000 per year, based on industry standards and location. If you are a motivated individual who values customer satisfaction and has a strong work ethic, we encourage you to apply.



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