Customer Service Ambassador

1 week ago


Fresno, California, United States Immediate Start Full time

We are seeking a dedicated and detail-oriented Customer Support Representative to join our team at Immediate Start. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.

**Key Responsibilities:**

  • Customer Inquiry Resolution: Address customer inquiries and concerns in a timely and professional manner, providing accurate and helpful information to resolve issues.
  • Product and Service Information: Offer detailed information about our products and services, highlighting key features and benefits to customers.
  • Troubleshooting and Issue Resolution: Troubleshoot and resolve any technical issues that may arise, working closely with customers to understand their needs and provide effective solutions.
  • Record Keeping: Maintain accurate and detailed records of all customer interactions, ensuring that customer information is up-to-date and secure.
  • Product and Service Updates: Stay up-to-date on changes to our products and services, ensuring that customer information is accurate and relevant.


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