IT Support Specialist

2 weeks ago


Orlando, Florida, United States Walter P Moore Full time
Key Responsibilities

This IT Support Specialist position is a newly created role within our Corporate IT department, where outcomes are valued more than prior experience. You will serve as a vital connection between IT and our users, becoming an invaluable resource from the outset in a team that encourages rapid growth based on demonstrated capabilities.

As the latest addition to our team, your duties will include: setting up new devices for incoming employees, playing a significant role in the implementation of future organization-wide hardware and software enhancements, and ensuring the continuous operation of our staff's computer systems, sometimes working autonomously while team members are deployed to other locations for upgrades.

Required Qualifications
  • A minimum of a four-year degree in Computer Science, Management Information Systems, or a related field
  • Relevant work experience may substitute for a four-year degree
  • Experience in a WAN environment, providing end-user support, and performing hardware and software installations and repairs
  • Exceptional customer service, communication, and interpersonal skills
  • Advanced proficiency in Microsoft operating systems (Windows 7 and later)
  • Strong understanding of data networking, including LAN and WAN principles
  • Demonstrated analytical and problem-solving abilities
  • Highly self-motivated and goal-oriented
  • Experience in a collaborative, team-focused environment
  • Ability to prioritize tasks and manage projects throughout their entire lifecycle

Preferred Qualifications

  • Experience in the engineering sector is advantageous
  • Familiarity with systems security and account management
  • Desired certifications include: MCITP, GIAC
  • Experience with the following technologies:
    • Microsoft SMS or SCCM
    • Virtual Desktop Infrastructure
    • Active Directory/Group Policy for managing a multi-site network
    • Powershell, VBScript, SQL

Walter P Moore is committed to equal employment opportunities and provides competitive compensation and benefits to all employees and applicants while prohibiting discrimination and harassment of any kind based on any characteristic protected by federal, state, or local laws.

Company Overview

Walter P Moore is a global firm of engineers, architects, innovators, and creative thinkers dedicated to solving some of the world's most intricate structural and infrastructure challenges. We offer a wide range of services including structural, diagnostics, civil, traffic, parking, transportation, enclosure, WPM technology, and construction engineering, designing solutions that are efficient in terms of cost and resources, forward-thinking, and supportive of community development worldwide. Established in 1931 and headquartered in Houston, Texas, our team of over 800 professionals operates across 24 U.S. offices and 7 international locations.



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