Technical Systems Specialist

3 weeks ago


Oklahoma City, Oklahoma, United States Specialized Recruiting Group - ExpressPros Full time
Job Overview

We are seeking a highly skilled Technical Systems Specialist to join our team at the Specialized Recruiting Group - ExpressPros. As a key member of our operations team, you will be responsible for managing and maintaining our CRM and dialer systems to ensure seamless outbound call center operations.

Key Responsibilities
  • Administer and support CRM and Automated Call Distribution (ACD) systems, ensuring they are optimized for outbound calling.
  • Configure and manage call list generation, dialer rules, and user access.
  • Troubleshoot system issues and collaborate with internal IT teams to resolve technical problems.
  • Handle service tickets related to CRM, ACD, and dialer functionality.
  • Lead the coordination of system upgrades, new implementations, and technical improvements across CRM and ACD platforms.
Qualifications and Requirements
  • Bachelor's degree in Information Technology, Communications, or a related field, or equivalent experience.
  • 2+ years of experience in CRM, ACD, and/or dialer administration, technical support, and system management.
  • Experience with call list management and creation, including proficiency in CRM for outbound calling.
  • Strong problem-solving and critical thinking skills, with ability to diagnose issues and execute solutions independently.
  • Excellent communication skills, both verbally and written, with ability to collaborate with all departments and convey technical information clearly and precisely.

The estimated salary for this position is $70,000 - $90,000 per year, depending on experience and qualifications.



  • Oklahoma City, Oklahoma, United States Ford Audio-Video Systems Full time

    Job OverviewFord Audio-Video Systems is a leading provider of comprehensive audiovisual solutions for various industries. We are currently seeking an experienced Technical AV Systems Specialist to join our team in the United States.The estimated salary for this position is $80,000 - $110,000 per year, depending on experience and qualifications.Key...


  • Oklahoma City, Oklahoma, United States PES Full time

    About the RoleWe are seeking a skilled Technical Specialist to join our team at Pittsburgh Embossing Services. In this role, you will be responsible for troubleshooting and repairing electromechanical printing equipment, installing and troubleshooting computer software, and preparing equipment for shipping.


  • Oklahoma City, Oklahoma, United States Ford Audio-Video Systems Full time

    **Technical Assembly Position:** We need a skilled Audio-Video Systems Specialist to join our team at Ford Audio-Video Systems. The successful candidate will be responsible for assembling complex systems, testing equipment, and maintaining quality standards.**Responsibilities Include:**Assembling systems according to specificationsTesting and troubleshooting...


  • Oklahoma City, Oklahoma, United States Karls Technology Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team. This individual will be responsible for providing exceptional customer service and technical support via phone calls, ensuring that clients receive timely and effective resolutions to their issues.The ideal candidate will possess excellent communication skills, the...


  • Oklahoma City, Oklahoma, United States Leidos Full time

    Leidos is seeking a Cybersecurity Systems Specialist to support a fast-paced program with the Air Force Life Cycle Management Center. As a Cybersecurity Systems Specialist, you will provide comprehensive Cyber Infrastructure Support to a weapons system program with the Air Force.Job Description:Design and implement secure cyber infrastructure systems and...


  • Oklahoma City, Oklahoma, United States S & K Technologies Full time

    Job Overview:S & K Technologies is a leading provider of technology solutions. We are seeking an experienced Electromechanical Systems Specialist to join our team.About the Role:Provide technical support of the FAALC test bed facilities located at MMAC as required.Provide technical support to field organizations through telephone assistance or onsite...


  • Oklahoma City, Oklahoma, United States Jobot Full time

    A leading player in the energy industry, our company is seeking a highly motivated and experienced Senior Systems Analyst to join our team in Oklahoma City. This is an exciting opportunity to work on challenging projects and contribute to the development of new applications.This position involves providing technical support and expertise for our in-house...


  • Oklahoma City, Oklahoma, United States Ford Audio-Video Systems Full time

    Job OverviewFord Audio-Video Systems is a leading AV commercial integrator that installs systems in arenas, airports, entertainment venues, houses of worship, healthcare facilities, corporate offices, schools, and stadiums. As an Audio Visual Bid Estimator, you will be responsible for reviewing specifications and plans to prepare accurate bills of materials...


  • Oklahoma City, Oklahoma, United States Trinity Employment Specialists Full time

    About the RoleThe Communications System Coordinator at Trinity Employment Specialists is a critical role that supports the success of our outbound call center operations. As a Technical Operations Manager, you will be responsible for administering and supporting CRM and ACD/dialer systems, configuring systems to meet business goals, and managing user access...


  • Oklahoma City, Oklahoma, United States Coca-Cola Southwest Beverages Full time

    Job Summary:We are seeking an experienced Electrical Systems Specialist to join our team at Coca-Cola Southwest Beverages. This role involves providing technical support for plant electrical and control systems.The ideal candidate will have a strong background in electrical engineering, with experience in designing, testing, and maintaining complex...


  • Oklahoma City, Oklahoma, United States Jobot Full time

    Our team is looking for a skilled Technical Support Specialist to join us in Oklahoma City. This is an exciting opportunity to work with a leading energy company.The ideal candidate will provide expert technical support, troubleshoot complex issues, and collaborate with cross-functional teams to deliver high-quality applications.Main Responsibilities:Offer...


  • Oklahoma City, Oklahoma, United States Karls Technology Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Karls Technology. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients through phone calls and other communication channels.In this role, you will be the first point of contact for our clients...

  • IT Support Specialist

    2 weeks ago


    Oklahoma City, Oklahoma, United States Ford Audio-Video Systems Full time

    At Ford Audio-Video Systems, we are seeking an IT Support Specialist to join our team. The estimated salary for this position is $65,000 - $85,000 per year, depending on experience.Job DescriptionWe are a leading provider of audio-video systems and solutions, and we need a skilled professional to ensure the secure and stable operations of user devices across...


  • Oklahoma City, Oklahoma, United States GLOBALHEALTH HOLDINGS LLC Full time

    Job Title: IT Service Desk Team Lead - Technical Support SpecialistEstimated Salary: $60,000 - $80,000 per yearAbout GlobalHealth Holdings LLCWe are a fast-growing Medicare Advantage HMO health insurer with a passion for Genuine Care and Optimal Health for our members. We strive to be the employer of choice in our industry, attracting and retaining a highly...


  • Oklahoma City, Oklahoma, United States Hampton Fire and Security Protection Full time

    Company OverviewHampton Fire and Security Protection is a leading provider of fire alarm systems installation, service, and maintenance solutions for residential, commercial, and industrial clients.Job SummaryWe are seeking an experienced Fire Alarm Systems Specialist to join our team. As a key member of our operations department, you will be responsible for...


  • Oklahoma City, Oklahoma, United States Hampton Fire and Security Protection Full time

    At Hampton Fire and Security Protection, we are seeking a highly skilled Security Systems Installation Specialist to join our team. As a key member of our technical staff, you will be responsible for the installation, service, and maintenance of access control, intrusion detection, and video surveillance systems in residential, commercial, and industrial...


  • Oklahoma City, Oklahoma, United States Jobot Full time

    Job Description:We are seeking a highly skilled Desktop Support Technician to join our team at Jobot Consulting. As a key member of our IT department, you will be responsible for providing technical assistance and support to our clients.Key Responsibilities:Provide technical assistance and support related to computer systems, hardware, or softwareResponsible...


  • Oklahoma City, Oklahoma, United States UPS Industrial Services Full time

    Job OverviewWe are seeking an experienced Electrical Systems Specialist to join our team at UPS Industrial Services.The successful candidate will have a strong background in electrical maintenance and construction, with a minimum of 5 years experience in industrial settings.This is a long-term project based in Tulsa, OK, with a guaranteed 40-hour workweek...


  • Oklahoma City, Oklahoma, United States META Full time

    Overview:META's Reality Labs and AI teams are pioneering world-class Augmented, Mixed, and Virtual Reality hardware and software. As a Technical Lead, Computer Vision Specialist, you will drive the team's goals and technical direction to pursue opportunities that make your larger organization more efficient.In this role, you will invent, analyze, design,...


  • Oklahoma City, Oklahoma, United States Noblis Full time

    Job OverviewNoblis is seeking a highly skilled Technical Project Manager to support the Federal Aviation Administration (FAA) Air Traffic Systems and Surveillance Services directorates within the Program Management Organization (PMO).The selected candidate will manage all aspects of program and project management, ensuring FAA operational policies,...