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Customer Service Representative

2 months ago

Hiawatha, Kansas, United States Amerivet Services LLC Full time
About the Role

We are seeking a highly skilled and compassionate individual to join our team as a Customer Service Representative. As a key member of our staff, you will be responsible for providing exceptional customer service to our clients and their pets.

Key Responsibilities
  • Client Communication: Develop and maintain strong relationships with clients, ensuring their needs are met and exceeded.
  • Patient Care: Assist with the care and handling of animals, including lifting and carrying animals up to 50 pounds.
  • Administrative Tasks: Maintain accurate records, update client information, and perform other administrative duties as needed.
  • Team Collaboration: Work closely with our veterinary team to ensure seamless communication and exceptional patient care.
  • Emergency Situations: Remain calm and patient during emergency situations, providing a safe and supportive environment for clients and their pets.
Benefits
  • Comprehensive Benefits Package: Enjoy a range of benefits, including medical, dental, and vision insurance, 401(k) matching, and generous holidays and paid time off.
  • Career Development: Participate in career development programs and robust health and wellness initiatives to support your growth and well-being.
  • Diversity and Inclusion: Join a culture that values diversity, equity, and inclusion, where every team member feels a strong sense of belonging and is empowered to thrive.