Operations Manager

4 days ago


Reston, Virginia, United States LakeAnna Full time
About the Role

We are seeking a highly skilled and experienced Operations Manager to join our team at LakeAnna. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our luxury properties, ensuring that our high standards of quality and service are consistently met.

Key Responsibilities
  • Property Management: Oversee a portfolio of approximately 20 lakefront luxury properties, ensuring that each property is maintained to the highest standards.
  • Team Leadership: Lead and manage a team of cleaning and maintenance staff, providing guidance and support to ensure that they have the resources and training needed to excel in their roles.
  • Guest and Owner Relations: Develop and maintain strong relationships with our guests and owners, responding promptly to their needs and concerns.
  • Operational Efficiency: Identify and prioritize operational issues, implementing solutions to improve efficiency and reduce costs.
  • Supply Chain Management: Manage the procurement and inventory of supplies, ensuring that all properties are fully stocked and equipped.
  • Maintenance and Repairs: Oversee maintenance and repairs, ensuring that all properties are well-maintained and in good working order.
  • Quality Control: Conduct regular property inspections to ensure that our high standards of quality and cleanliness are consistently met.
Requirements
  • Experience: Proven experience in property management, operations, or a related field.
  • Leadership Skills: Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, owners, and staff.
  • Problem-Solving Skills: Strong problem-solving and analytical skills, with the ability to identify and resolve operational issues.
  • Attention to Detail: High attention to detail and organizational skills, with the ability to manage multiple priorities and deadlines.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional growth.
  • Collaborative Work Environment: A collaborative and supportive work environment.

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