Customer Service Professional

18 hours ago


Cerritos, California, United States Insight Global Full time

**About Insight Global**

We are a leader within the logistics industry, hiring a Customer Service Representative to join our team. As a representative of our company, you will be responsible for providing excellent customer service to external automotive customers and internal business partners, ensuring a positive end-to-end experience.

The responsibilities of this role include:

  • Providing verbal and written communication via phone support and email correspondence
  • Maintaining awareness of various processes, including delivery routes and any related changes

We strive to create diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

**Required Skills & Experience**

This role requires:

  • 1+ years of experience as a Customer Service Representative within a call center environment
  • High school diploma or equivalent
  • Proficiency utilizing Microsoft Office programs such as Outlook and Word
  • Excellent communication skills and ability to resolve issues within a timely and professional manner

**Benefits**

We offer a competitive salary and comprehensive benefits package, including medical, dental, and vision insurance, HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. Estimated annual salary: $40,000 - $60,000.


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