Customer Service Expert
7 days ago
We are seeking a highly skilled and motivated Customer Service Expert to join our team at Golden Star Technology Inc. in Cerritos, California.
Competitive Salary:$85,000 per year
About the RoleThis position is responsible for handling day-to-day account management, ensuring successful customer orders, and providing exceptional customer service. The ideal candidate will have excellent communication skills, be able to work efficiently in a fast-paced environment, and possess strong critical thinking skills.
Key Responsibilities- Process customer purchase orders and quotes
- Respond to customer needs and resolve issues
- Maintain orders by managing the backlog and open order reports
To succeed in this role, you should have proficiency with enterprise resource planning (ERP) and Microsoft Excel, as well as strong email communication skills.
BenefitsWe offer a great benefits package, including health, dental, vision, a 401(k) plan, vacation time, company perks, and community service days.
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