Customer Service Ambassador

5 days ago


Cerritos, California, United States Allstate Floral Inc. Full time
About Allstate Floral Inc.

We are a leading home décor company known for our innovative designs and high-quality artificial flowers and home décor accessories.

Our team is passionate about delivering exceptional customer service, and we're looking for a skilled Customer Service Ambassador to join us in Cerritos, California.

Key Responsibilities:

  1. Provide excellent customer service via phone, email, or in-person interactions
  2. Research and resolve customer inquiries efficiently and effectively
  3. Work with sales representatives, accounting, and shipping departments to process customer requests and concerns
  4. Collaborate with internal teams to drive customer loyalty and retention
  5. Participate in trade shows and showroom set-ups to engage with customers face-to-face
  6. Operate as a team player to drive solutions for the long-term success of Allstate Floral and its customers

Requirements:

  • High School Diploma required; college education preferred
  • Bilingual Spanish
  • Wholesale and trade show experience
  • 1+ years in an office customer service environment; 3+ years preferred

Benefits:

  • A competitive hourly rate of $19.00 - $20.00, depending on experience
  • An opportunity to work in a dynamic and collaborative environment
  • The chance to develop your skills and grow with a successful company

Why Join Us?

Allstate Floral fosters an energetic work environment of creativity and collaboration. We're committed to providing excellent customer service and building strong relationships with our clients. If you're a motivated and detail-oriented individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.



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