Customer Service and Support Specialist

5 days ago


Cerritos, California, United States PrideStaff Full time

Job Overview

PrideStaff is seeking a highly skilled Customer Service and Support Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to customers through phone-based interactions.

About the Role

This is a long-term temporary opportunity with a possibility of hire. The pay rate for this position is $17.27-26.50 per hour, depending on experience. You can expect to work hours from 7:00 am - 3:30 pm, Monday-Friday, with occasional evening and weekend work required as duties demand. Prior to starting, a background check will be completed by the company.

Main Responsibilities

  • Customer Support: Assist customers with questions regarding products and services, describing product evaluation and providing repair solutions.
  • Critical Skills:
    • Excellent Communication Skills
    • Technical Knowledge
    • Problem-Solving Ability
    • Independence in Service
  • Efficient Work Habits: Strive to provide an exceptional customer service experience, ensuring customer satisfaction.

Requirements

  • Award-Winning Team Player
  • Proven Track Record of Excellent Communication
  • Fluent in 2 or more languages preferred
  • Previous Customer Service and/or Call Center Background
  • Ability to use Internet Software; Word Processing Software (Word); Google Docs Software; and ZenDesk Software
  • Proficient in Microsoft Office Suite

Educational Requirements

  • Associate Degree from a two-year college or university
  • Or one to two years related experience and/or training
  • Equivalent combination of education and experience

Benefits

As a valued member of our team, you will have access to exciting opportunities for professional growth and development. You will also enjoy a competitive salary range of $17.27-26.50 per hour, based on experience.

About PrideStaff

PrideStaff offers a dynamic and supportive work environment that fosters teamwork, innovation, and customer satisfaction. Our commitment to excellence drives us to continuously improve our processes and deliver exceptional results.



  • Cerritos, California, United States OEC Group Full time

    Role OverviewWe are seeking a Logistics Support Specialist to join our team at OEC Group, a leading freight forwarder and logistics provider. As a key member of our sales support team, you will play a crucial role in maintaining customer accounts, analyzing shipping industry trends, and providing exceptional service to our clients.


  • Cerritos, California, United States Conant Automotive Resources LLC Full time

    Job SummaryWe are seeking an experienced Administrative Support Specialist to join our team in Cerritos, CA. This role will provide administrative support to various departments, handle front desk responsibilities, and assist with new hire orientation, calendar management, and organizing employee events.Responsibilities:Provide exceptional customer service...


  • Cerritos, California, United States Golden Star Technology Full time

    Job OverviewGolden Star Technology is seeking a skilled Technical Support Specialist to join our team. In this role, you will be responsible for troubleshooting and repairing computer hardware, providing exceptional customer service, and working with vendors to ensure timely resolutions.


  • Cerritos, California, United States Sun West Mortgage-Since 1980 Full time

    About the JobAt Sun West Mortgage Company, Inc., we're looking for a skilled Mortgage Loan Service Specialist to join our team. As a key member of our operations, you will play a vital role in delivering exceptional customer service and ensuring the smooth processing of mortgage loans.Salary: $20.00 to $25.00 per hourResponsibilitiesThe successful candidate...


  • Cerritos, California, United States Power Pro Plumbing Full time

    We are seeking a highly skilled Customer Service Representative to join our dynamic team at Power Pro Plumbing. As a key member of our customer service team, you will be responsible for maintaining a high level of satisfaction among our customers through effective communication and timely issue resolution.Key Responsibilities:Maintaining customer database...


  • Cerritos, California, United States Allstate Floral Inc. Full time

    About Allstate Floral Inc.We are a leading home décor company known for our innovative designs and high-quality artificial flowers and home décor accessories.Our team is passionate about delivering exceptional customer service, and we're looking for a skilled Customer Service Ambassador to join us in Cerritos, California.Key Responsibilities:Provide...


  • Cerritos, California, United States Golden Star Technology Full time

    We are seeking a skilled Technical Support Specialist to join our team at Golden Star Technology. This role involves providing top-notch technical assistance to internal and external customers, troubleshooting hardware and software issues, and maintaining corporate IT infrastructure.Job Responsibilities:Diagnose and resolve technical problems through...


  • Cerritos, California, United States Norm Reeves Inc Full time

    Job OverviewWe are seeking a skilled Receptionist to join our team at Norm Reeves Honda, Cerritos. This part-time role offers an hourly rate of $16.50 and is ideal for individuals with strong communication skills and a customer-service approach.The successful candidate will be the first point of contact for our guests, providing administrative support and...


  • Cerritos, California, United States ABC Unified School District Full time

    We are seeking a skilled Clerical Support Specialist to join our team at ABC Unified School District. In this role, you will provide high-quality administrative support to ensure the smooth operation of our daily activities.About the Position:This is a substitute clerical position working in various schools within our district.You will perform a variety of...


  • Cerritos, California, United States OEC Group Full time

    Job Title: Freight Forwarding Customer Service RepresentativeAbout the RoleWe are seeking an experienced Freight Forwarding Customer Service Representative to join our team at OEC Group. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients and ensuring seamless freight forwarding...


  • Cerritos, California, United States Allstate Floral Inc. Full time

    About Allstate Floral Inc.We are a leading home décor company known for innovative designs and high-quality products. Our mission is to provide exceptional customer service and create a dynamic work environment.Job OverviewThis role is perfect for individuals who enjoy working in a fast-paced office environment, interacting with customers, and solving...


  • Cerritos, California, United States LHH Full time

    A renowned law firm based in Cerritos is seeking an experienced Corporate Transactional Support Specialist to join their team. This dynamic role will involve providing high-level administrative support to attorneys in the corporate and transactional department, focusing on complex filings, transactions, and governance matters.Key Responsibilities:Compile and...


  • Cerritos, California, United States Amergis Full time

    About the RoleAmergisHealthcare is currently seeking dedicated professionals to work at Bellflower Unified School District as Behavioral Classroom Aides. The ideal candidate will assist either 1:1 or in a small group within the classroom, collaborating with school professionals and other behavioral specialists to achieve learning and behavioral...


  • Cerritos, California, United States State Farm Insurance Full time

    OverviewState Farm Insurance is a leading insurance provider offering various products to cater to diverse customer needs. As an Account Associate, you will be responsible for delivering exceptional customer experiences while ensuring seamless policy management.About the RoleThis role involves assisting customers with their insurance queries, processing...


  • Cerritos, California, United States Music and Arts Full time

    As a Retail Sales Associate at Guitar Center, you'll be responsible for creating exceptional customer experiences by helping customers find their perfect instrument. This role requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment.About Music and ArtsWe're a leading music retailer with a passion for...


  • Cerritos, California, United States Delta Dental Plans Association Full time

    About UsBehind the smile, we are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing.Job OverviewWe are seeking an experienced Administrative Support Professional to join our team as an Account Services Coordinator....


  • Cerritos, California, United States Olea Kiosks Inc. Full time

    Job OverviewOlea Kiosks Inc., a pioneering self-service kiosk manufacturer, is seeking a highly skilled Director of Managed Services to join its senior management team. Based in Cerritos, California, our company has been a leader in the industry for over 40 years.This full-time, on-site position offers a salary of $120,000 per year and comes with a range of...


  • Cerritos, California, United States Golden Star Technology Full time

    Job OverviewWe are seeking a highly skilled and motivated Customer Service Expert to join our team at Golden Star Technology Inc. in Cerritos, California.Competitive Salary:$85,000 per yearAbout the RoleThis position is responsible for handling day-to-day account management, ensuring successful customer orders, and providing exceptional customer service. The...


  • Cerritos, California, United States Power Pro Plumbing Full time

    Job OverviewWe are seeking experienced plumbing assistants to join our team at Power Pro Plumbing. As a key member of our staff, you will play a vital role in providing exceptional customer service and ensuring the highest quality workmanship.


  • Cerritos, California, United States Amergis Full time

    About the RoleAmergis Healthcare Staffing is seeking dedicated Behavioral Specialists to work at Bellflower Unified School District. These specialists will assist students in a classroom setting, collaborating with school professionals and other behavioral specialists to achieve learning and behavioral goals.Responsibilities:Implement behavior management...