IT Infrastructure Manager

2 weeks ago

Portland, Oregon, United States ENERGY TRUST OF OREGON Full time
Job Title: IT Infrastructure Manager

Energy Trust of Oregon is seeking an experienced IT Infrastructure Manager to lead and manage our IT infrastructure team. The successful candidate will be responsible for prioritizing the team's work, coordinating activities, managing infrastructure projects, and liaising with IT management and the business to ensure a stable, flexible, secure, and effective technology infrastructure.

Key Responsibilities:
  • Manage and provide day-to-day oversight of the Infrastructure team, including interviewing, hiring, and training staff, assigning, and managing work, and guiding the development and implementation of employee work plans.
  • Manage the infrastructure team in complex network, server, system analysis, process automation, network architecture and design, testing implementation of infrastructure hardware and software.
  • Provide technical leadership across the infrastructure team, developing and implementing procedures to ensure the effective access, use, management, security, and availability of networks and systems to business users to meet business goals.
  • Develop architecture and strategies to ensure software, hardware, and networking scalability and to meet current and future business needs.
  • Support the creation of and oversee implementation of policies and procedures supporting enterprise security.
  • Manage and administer security platforms, including firewalls, authentication, anti-virus solutions, and intrusion detection systems.
  • Manage projects using a standardized project management methodology.
  • Support the IT Manager in developing the IT budget.
  • Ensure that documentation, policies, procedures, and help sheets are created and maintained for all network, desktop, communication, and server hardware, software, and communication links, including data, voice, security, and audio-video systems.
  • Ensure that disaster recovery plans are maintained and tested. Maintain current knowledge of plan executables. Respond to network outages and security incidents in accordance with business continuity and disaster recovery plans.
  • Understand current best practices for IT standards, trends, modern technologies, and approaches.
  • Provide technical support and consulting to resolve complex IT issues.
  • Perform other job-related duties as assigned.
Requirements:
  • Bachelor's degree in computer science from an accredited college or university; or equivalent education/experience in the information technology field.
  • 3 years of Infrastructure management experience.
  • 10 years of IT infrastructure related experience.
  • Familiarity with compliance standards such as ISO 27001/2, PCI, NIST, etc.
  • 5 years of experience with LANs, WANs, VPNs, and Firewalls.
  • Strong technical knowledge of network and operating systems, including Windows Desktop, Windows Servers, and Microsoft Azure.
  • Experience working with SharePoint, CRM, Exchange, Great Plains or Financial Systems, browser-based custom applications, IIS, and collaboration software.
  • Strong technical knowledge of current network hardware, protocols, security, and standards.
  • Experience in system architecture, security, Microsoft server/software, and advanced networking.
  • Experience managing projects to completion.
  • Exceptionally strong analytical and problem-solving skills.
  • Excellent written, oral, listening, and interpersonal skills.
  • Experience communicating ideas in both technical and user-friendly language.
  • Experience working in a team-oriented, collaborative environment.
  • Experience prioritizing and executing tasks in a high-pressure environment.
  • Familiarity with standard business processes.
  • Strong customer service skills and experience. Must be able to interact with a diverse workforce and be comfortable working in culturally diverse settings and groups.
What We Offer:
  • Health/dental/vision insurance
  • Employer-sponsored and paid life/disability
  • 401(k) with a company contribution of 6% of your salary after 90 days of employment
  • TriMet pass
  • Access to health and dependent FSA/HSA accounts
  • Generous paid vacation, holidays, and sick days
  • Paid volunteer hours
  • Employee assistance program
  • Career advancement opportunities
  • Great colleagues and culture
  • Flexibility to work from home and/or an office space at the Portland, OR location
  • Work from home laptop provided

Energy Trust of Oregon is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status, or other non-merit-based factors. We will provide reasonable accommodation throughout the application, interviewing, and employment process. If you require reasonable accommodation, contact us. Energy Trust of Oregon is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

Energy Trust is committed to pay equity. Energy Trust is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience, and training.

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