Experience Coordinator

3 days ago


Des Moines, Iowa, United States UnityPoint Health Full time
About the Role

We are seeking a highly skilled and compassionate Experience Coordinator to join our team at UnityPoint Health. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient experiences and ensuring seamless communication between patients, families, and healthcare providers.

Responsibilities
  • Provide Warm Welcomes: Greet patients, families, and visitors with a warm and welcoming smile, ensuring a positive first impression.
  • Effective Communication: Proactively communicate with patients, listen with empathy, and provide opportunities for questions and concerns.
  • Collaboration and Problem-Solving: Collaborate with healthcare team members to resolve patient concerns and provide updates and information to patients and families.
  • Administrative Support: Assist with appointment scheduling, digital communication, and data entry, ensuring accuracy and timeliness.
  • Customer Service: Provide exceptional customer service, responding to phone calls, and addressing patient concerns in a clear, courteous, and professional manner.
Requirements
  • Education: High School diploma or equivalent.
  • Experience: Previous medical office experience preferred, with knowledge of electronic health records and medical office software.
  • Skills: Strong customer service skills, effective communication, and ability to work in a fast-paced environment.
About UnityPoint Health

UnityPoint Health is a Top Place to Work in Healthcare, committed to delivering exceptional patient experiences and fostering a culture of compassion, respect, and inclusivity. We offer a competitive Total Rewards program, opportunities for growth and development, and a commitment to diversity, equity, and inclusion.



  • Des Moines, Iowa, United States UnityPoint Health Full time

    Job Title: Experience SpecialistUnityPoint Health is seeking an experienced and compassionate Experience Specialist to join our team. As a key member of our healthcare team, you will play a vital role in creating a positive and memorable experience for our patients, families, and visitors.Responsibilities:Provide exceptional customer service and greet...


  • Des Moines, Iowa, United States Pella Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Service Coordinator to join our team at Pella. As a Service Coordinator, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective support to customers via phone,...


  • Des Moines, Iowa, United States Limitless Male Full time

    About Limitless Male Medical ClinicWe are a fast-growing, unique, and team-oriented company that prioritizes the well-being of our employees and patients. Our mission is to provide exceptional care and support to men of all ages, helping them achieve their goals and become the best version of themselves.Job SummaryWe are seeking a highly skilled and...


  • Des Moines, Iowa, United States Limitless Male Full time

    Join Our Team at Limitless Male MedicalWe are seeking a highly motivated and customer-focused Patient Experience Coordinator to join our team at Limitless Male Medical in West Des Moines, Iowa. As a key member of our front office team, you will play a vital role in creating a positive and memorable experience for our patients.About the RoleThis is a...


  • Des Moines, Iowa, United States Limitless Male Full time

    About Limitless Male MedicalWe are a fast-growing, unique, and team-oriented company that prioritizes the well-being of our employees and patients. Our mission is to provide exceptional care and support to men of all ages, helping them achieve their goals and become the best version of themselves.Job SummaryWe are seeking a highly motivated and charismatic...


  • Des Moines, Iowa, United States Limitless Male Full time

    About Limitless Male Medical ClinicWe are a fast-growing, unique, and team-oriented company that prioritizes the well-being of our employees and patients. Our mission is to provide exceptional care and support to men of all ages, helping them achieve their goals and become the best version of themselves.Job SummaryWe are seeking a highly skilled and...


  • Des Moines, Iowa, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an excellent customer experience, leading by example, and maintaining a clean and organized store.Key ResponsibilitiesCreate a positive internal and...


  • Des Moines, Iowa, United States UnityPoint Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Experience Specialist/Receptionist to join our team at East DSM Family Care. As the first point of contact for patients, you will play a vital role in providing exceptional customer service and ensuring a positive experience for our patients.Key ResponsibilitiesGreet patients and visitors, obtain...


  • West Des Moines, Iowa, United States ITA Group Inc Full time

    Job Title: Workplace Experience CoordinatorAt ITA Group Inc, we are seeking a highly skilled and dedicated Workplace Experience Coordinator to join our team. This role is responsible for creating a welcoming and productive work environment that fosters a sense of community and belonging among our team members and guests.Key Responsibilities:Provide...


  • West Des Moines, Iowa, United States ITA Group, Inc. Full time

    Workplace Experience CoordinatorITA Group, Inc. is seeking a highly skilled and detail-oriented Workplace Experience Coordinator to join our team. As the heart of our workplace, this role is responsible for creating a sense of belonging among our team members and guests.Key Responsibilities:Facilities Management: Ensure our workspace is safe, functional, and...


  • West Des Moines, Iowa, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at Marshalls Store 0848. As a key member of our store team, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and ensuring prompt and courteous customer service.Key...


  • Des Moines, Iowa, United States UnityPoint Health Full time

    About the RoleWe are seeking a highly organized and customer-focused Experience Specialist/Receptionist to join our team at UnityPoint Health. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.Key ResponsibilitiesProvide a warm and welcoming...


  • Des Moines, Iowa, United States Marshalls Full time

    Customer Experience Coordinator at MarshallsAs a Customer Experience Coordinator at Marshalls, you will play a key role in delivering exceptional customer service and creating a positive store culture.Key Responsibilities:Role model established customer experience practices with internal and external customersSupport and embody a positive store culture...


  • Des Moines, Iowa, United States Marshalls Full time

    Customer Experience Coordinator at MarshallsAs a Customer Experience Coordinator at Marshalls, you will play a key role in delivering exceptional customer service and creating a positive store culture. Your responsibilities will include:Key Responsibilities:Role model established customer experience practices with internal and external customersSupport and...


  • Des Moines, Iowa, United States Unbridled Full time

    Attendee Experience ManagerUnbridled is a company that puts people first, and it's embedded into our culture. Our job is to connect companies with their people through engaging and impactful services, from event management to production and creative services. Our values drive everything we do, and we believe in fostering a culture of authenticity and radical...


  • Des Moines, Iowa, United States Marshalls Full time

    Customer Experience Coordinator at MarshallsAs a Customer Experience Coordinator at Marshalls, you will play a key role in delivering exceptional customer service and creating a positive store culture. Your responsibilities will include:Key Responsibilities:Modeling established customer experience practices with internal and external customersSupporting and...


  • Des Moines, Iowa, United States Seneca Tank Full time

    Job Title: Customer Experience CoordinatorSummary:We are seeking a highly skilled Customer Experience Coordinator to join our team at Seneca Tank. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through prompt and guided responses to customer inquiries.Key Responsibilities:Promptly answer...


  • Des Moines, Iowa, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer...

  • Care Coordinator

    1 week ago


    Des Moines, Iowa, United States UnityPoint Health Full time

    Job Title: Care CoordinatorUnityPoint Health is seeking a highly motivated and compassionate Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in coordinating care for our clients, ensuring they receive the best possible outcomes.Responsibilities:Provide outreach activities to engage clients in care coordinationConduct...


  • Des Moines, Iowa, United States Seneca Tank Full time

    Job SummaryWe are seeking a highly skilled Customer Experience Coordinator to join our team at Seneca Tank. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through prompt and guided responses to customer inquiries.Key ResponsibilitiesPromptly answer inbound calls and web...